Trials that become members. Members who stay.
Hamla plugs into your signups, check-ins and WhatsApp, follows up every trial on day three, and nudges members before they quietly leave. You approve. It runs.
Day-three check-in
Hamla Forms
Google Forms- Trials that never turn into memberships.
- Members who stop showing up, then cancel.
- Renewals you only notice once they are gone.
“Trial signups are not converting.”
That's the whole brief. Hamla finds the trials that have not been back since day one, drafts a day-three note with a real time to come in and a coach to meet, and runs it on every trial.
Send WhatsApp on day 3Four things Hamla sets up before this month's trials end.
- 3 days into trialWhatsAppDay-three check-inA real time to come in and a coach to meet. The difference between a trial and a member.Day three, Sami. How are the legs? Reply 1 if you want a coach to walk you through Thursday's class.
- 2 days before trial endsWhatsApp · EmailTrial endingWhat they did, what they could do next, and the plan that fits. No countdown pressure.Your trial ends Saturday, Sami. Reply YES to keep your spot, same time, same coach.
- 14 days without a check-inWhatsAppMissed two weeksA nudge from the coach before they cancel, not a survey after.Two weeks is fine, Sami. Tuesday at 7 is your usual. Reply 1 and we'll save it.
- 30 days before renewalEmail · WhatsAppRenewal reminderTheir year in numbers, then the renewal, in that order.Your membership renews on the 1st. Nothing to do; reply if anything should change.
Gym and coaching questions
How does Hamla know who checked in?
From your check-in system through a webhook or the SDK, or a Google Form at the front desk.
Can messages come from the coach?
Yes. Each message names the coach and their floor time, and replies go to them.
What about classes?
Send class events and Hamla can remind, fill spots and follow up after the first class.
What does it cost?
Every plan starts with a {trial_days}-day trial and requires a payment card. Your selected plan is billed when the trial ends unless you cancel beforehand. Paid plans start small, and every plan includes every channel and integration. The pricing page has the numbers.