WhatsApp: conversations, not broadcasts.
Rich messages with buttons, images, and two-way replies. Use WhatsApp where your customers actually talk to people.
Role in campaigns
How WhatsApp fits into your plan.
WhatsApp is the most personal channel. Perfect for support, reservations, high-intent follow-ups.
Step 01
You build the campaign
Pick a goal and set the trigger (e.g. cart abandoned).
Step 02
You add a whatsapp message to the sequence
Write the message or let AI draft it — you review and approve.
Step 03
You set the timing
Send immediately, after X hours, or based on behavior.
Step 04
Hamla delivers it
When the trigger fires, your message goes out — every time.
What whatsapp gives you
The full WhatsApp Business experience.
Two-way conversations
Customers can reply. Route messages to your team.
Rich media
Images, videos, documents, location pins — not just text.
Interactive buttons
Quick-reply buttons, call buttons, link buttons.
Approved templates
Pre-approved message templates ready to use.
Verified business
Green checkmark and business profile for trust.
Compliance built-in
WhatsApp's 24-hour session rules handled automatically.
Common use cases
What WhatsApp does best.
Customer support
Route conversations to your team. Never miss a message.
Reservation flow
Book appointments, send reminders, confirm attendance.
Order tracking
Shipping updates with images, delivery confirmation.
Personal follow-ups
After-purchase check-ins. Feel human, not automated.
Re-engagement
Bring dormant customers back with a friendly message.
Lead qualification
Chat with leads in real time. Move them to the next step.
Works with other channels
WhatsApp is just one piece.
Multi-channel campaigns reach customers wherever they are.
Ready to build your first whatsapp campaign?
Start your 14-day trial. No credit card charged until it ends.
Start 14-day trial